Apple will permanently close its Apple Support Community on November 20, 2026, bringing an end to one of the company’s longest-running public support platforms. The forum has served as a space where Apple users discussed device issues, shared troubleshooting steps and offered peer-to-peer solutions for nearly three decades.
Apple announced the decision through a notice on the Support Community website. The company said the platform will stop accepting new posts immediately and will remain available in a read-only state until the final closure date.
From now on, users cannot create new discussions, reply to existing threads or post fresh questions on the forum. They can still browse earlier conversations while the platform remains online ahead of the shutdown.
The company directed users to its official support website for continued assistance. Customers can still access Apple’s support resources, contact Apple Support and use other official service channels after the community closes.
The move marks a significant shift in Apple’s approach to customer support. For years, the community has functioned as an informal extension of Apple’s official support channels, allowing users to seek advice from other customers, experienced contributors and community leaders.
The Apple Support Community has operated for about 28 years. Over that period, it became a widely used destination for users facing problems with iPhones, Macs, iPads, Apple Watch, AirPods, Apple TV and other products.
The forum also built a community of regular contributors who answered questions, flagged solutions and helped other users navigate technical issues. Its closure removes one of the few large-scale public spaces where Apple customers could exchange firsthand experience outside official documentation.
Apple’s Support Community will remain viewable until November 20. After that, one of the company’s most familiar public support spaces will disappear.
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